Privacy Policy

1. Who we are

We are DAMA Designs , part of Admotus Marketing Limited (hereinafter DAMA Designs). We are committed to protecting the privacy of your information in accordance with the principles set out in the Data Protection Act (DPA) and the General Data Protection Regulations (GDPR).

This privacy policy explains how we use the personal information we collect about you when you use our websites or get in contact with us.

2. What information we collect

DAMA Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, then you can be assured that it will only be used in accordance with this privacy statement. When you interact with us, we may receive and store information about you such as the following:

• Your name
• Email address
• Address and/or postal code
• Payment method
• Telephone number

We collect this information in several ways, including when you enter it while using our website; information provided during registration, orders, or enquiries; and through your continued use of our services.

3. Why we collect it

We use information to provide, facilitate, analyse, administer, enhance and personalise our service delivery and support delivery efforts in accordance with our obligations to you. For example, we use information to:

• Process your registration, your orders and your payments, and to communicate with you on these and other topics;
• Provide secure access to our services, manage your account and support quality monitoring;
• Analyse and understand our customers, improve our service (including user interface experiences) and optimise content selection, search and relevance algorithms, and delivery;
• Communicate with you concerning our service, so that we can send you news, details about new features or content available on our services, and customer surveys;
• Measure the success of our marketing campaigns and to better understand our customers.

4. How and where we process it

For the purposes of IT hosting and maintenance, this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

5. What we do to protect it

We take the security of your information very seriously. To oversee the effective and secure processing of your personal information and to safeguard against its loss, theft, and unauthorised access, use and modification, we use reasonable administrative, logical and managerial measures. We use multiple layers of firewalls, specialist software to detect and prevent intrusion attempts, and encryption systems to ensure data is scrambled while being transmitted from system to system. We employ security policies to prevent physical access to our data servers.

6. Who we may share your information

We do not share your information with third parties unless required to do so by law.

If you register with us, the details you provide will not be sold or leased to third parties unless we have your explicit permission or are required by law to do so.

7. How long we keep it

We are required under UK tax law to keep our customers' basic personal data (name, address, contact details) for a minimum of 6 years plus the current year after which time it will be destroyed. Your information that we use for marketing purposes will be kept with us until you notify us that you no longer wish us to retain this information.

8. Your rights

You can request access to your personal information or correct or update inaccurate or out-of-date personal information we hold about you by contacting us directly. You may also request that we delete personal information we hold about you. If you have given consent for your information to be used for certain purposes, such as informing you of related services and offers that may be of interest to you, you may withdraw that consent at any time.

To make requests, or if you have any other questions regarding our privacy practices, please contact us at info@damadesigns.com.

9. Other websites

Our website may contain links to websites belonging to other organisations. This privacy policy only applies to our websites, so when you link to other websites you should read their privacy policies and terms and conditions. We cannot accept responsibility for your use of these websites.

10. Cookies

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website.

11. Data controller

For the purpose of EU General Data Protection Regulation, DAMA Designs will be the data controller responsible for your personal information.

12. Contacting us

If you need to contact us for any reason, whether to get assistance with your account and service or to discuss any aspect of this data privacy policy or our use of your personal information for example, please contact us by email at info@damadesigns.com.

Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

13. Changes to this privacy policy

We will update this privacy policy from time to time in response to changing legal, regulatory or operational requirements. Your continued use of the service after any such updates take effect will constitute acceptance of those changes. If there is a material change that could have a detrimental effect on you, we will notify you by placing a prominent announcement on our website.